Get a complete view of your customer accounts.
Have better visibility into the entire customer account with all cases, products and opportunities in one place.
Traction Complete has been a game-changer for our team by increasing efficiency, strengthening data integrity and simplifying operations.
— Tim R. on the Salesforce Appexchange
Enable better collaboration.
Combine open support cases with renewals and recent engagements to craft the perfect customer experience. Compliment renewals with sales and customer success, creating “the stickiness” a business needs to grow.
Proactively detect churn risks.
Seeing open cases or issues with support allows renewals agents to reach out — at the perfect time — with a tailored message.
A complete customer 360°.
Centralizing sales and support account data allows teams to work together and be more responsive to customer needs. Instantly implement collaboration and transparency around all your customer interactions.
