Enable better collaboration.
Combine open support cases with renewals and recent engagements to craft the perfect customer experience. Compliment renewals with sales and customer success, creating “the stickiness” a business needs to grow.
Proactively detect churn risks.
Seeing open cases or issues with support allows renewals agents to reach out — at the perfect time — with a tailored message.
A complete customer 360°.
Centralizing sales and support account data allows teams to work together and be more responsive to customer needs. Instantly implement collaboration and transparency around all your customer interactions.