Why our model is different
Traction Complete is built on Salesforce, one of the most trusted and secure enterprise platforms in the world. Many of our products run natively inside your Salesforce org, so that data stays within the same infrastructure your team already relies on — backed by Salesforce’s enterprise-grade security, compliance certifications, and global data center standards. On top of that foundation, we apply our own rigorous practices: encryption, access controls, annual third-party audits, and a formal incident response program.
Built on the infrastructure your enterprise already trusts — with all of Salesforce's security built in. Many products run natively inside your org.
Encryption, access controls, and independent audits applied across our entire product suite.
Every release passes Salesforce's rigorous security review before it reaches your org.
COMPLIANCE & CERTIFICATIONS
Our compliance program is
independently verified and
continuously maintained.
Traction Complete maintains a Data Processing
Addendum (DPA) covering GDPR, CCPA, LGPD
(Brazil), and UK Data Protection requirements.
Independently audited by a third-party CPA firm. Our controls for security, availability, and confidentiality are assessed annually.
Request the report
Every version of our product is reviewed and approved by Salesforce's security team before it is made available on AgentExchange.
View on AgentExchangeHow we protect your data
From encryption to incident response,
here’s how we operate across our
entire product suite.
All data transmitted between systems is encrypted using TLS, and backups are encrypted at rest. Our infrastructure enforces strong encryption standards across every layer.
Access to internal systems is governed by role-based permissions and requires multi-factor authentication. We apply least-privilege principles — team members only access what their role requires.
Monthly system-level vulnerability assessments, critical patches applied within vendor-recommended timeframes, and mandatory code review before every product release.
In the event of a confirmed security incident involving your data, we commit to notifying you within 72 hours. Our response process follows a documented plan with defined escalation and remediation steps.
Team members who handle personal data work on encrypted, managed devices with endpoint security software, are bound by confidentiality obligations, and are trained on security best practices.
Comprehensive security audits at least once per year with independent auditors. Customers may request a confidential summary of the report, and enterprise customers may submit security questionnaires.
DOCUMENTATION
Security and legal documentation — all in one place.
How we collect, use, and protect personal data on our website and services.
The terms governing use of our products and services.
GDPR-aligned DPA covering processing roles, Standard Contractual Clauses, and transfers.
List of third-party sub-processors used in delivering our services.
How to responsibly report a security vulnerability. We acknowledge within 72 hours.
Full audit report available on request. Fill out the form below to receive it.
FAQ
By integrating our data management software into the solution as an SI, they can offer a more comprehensive suite of services to their clients, addressing a wider range of needs within the RevOps space.
A co-selling partnership with Traction Complete can enable a Salesforce ISV to enhance its product offering, reach new customers, drive revenue growth, and strengthen its competitive position in the market.
A co-selling partnership with Traction Complete can enable a Salesforce ISV to enhance its product offering, reach new customers, drive revenue growth, and strengthen its competitive position in the market.
A co-selling partnership with Traction Complete can enable a Salesforce ISV to enhance its product offering, reach new customers, drive revenue growth, and strengthen its competitive position in the market.
A co-selling partnership with Traction Complete can enable a Salesforce ISV to enhance its product offering, reach new customers, drive revenue growth, and strengthen its competitive position in the market.
A co-selling partnership with Traction Complete can enable a Salesforce ISV to enhance its product offering, reach new customers, drive revenue growth, and strengthen its competitive position in the market.
A co-selling partnership with Traction Complete can enable a Salesforce ISV to enhance its product offering, reach new customers, drive revenue growth, and strengthen its competitive position in the market.
A co-selling partnership with Traction Complete can enable a Salesforce ISV to enhance its product offering, reach new customers, drive revenue growth, and strengthen its competitive position in the market.
A co-selling partnership with Traction Complete can enable a Salesforce ISV to enhance its product offering, reach new customers, drive revenue growth, and strengthen its competitive position in the market.
We’re happy to share our SOC 2 Type II report and other security documentation with qualified prospects, customers, and security reviewers. Fill out the form and we’ll aim to follow up within 2 business days.
Questions? Email us
at security@tractioncomplete.com
