Salesforce is setting the sun on its suite of Data.com products.
As of July 2020, all Data.com products, including Clean and Prospector, will be deleted. Certain fields and objects will be permanently removed, which may result in errors, broken functionality, and disruptions to business processes.
Salesforce is urging Data.com customers to be aware of how this will impact their Salesforce instance and to take the necessary precautions to ensure a smooth transition.
To help you prepare for this transition, Traction Complete is launching a monthly webinar series to ensure your Salesforce instance remains fully operational.
Why is Salesforce Retiring Data.com Products?
Data.com, originally known as Jigsaw, was a crowd-sourced platform that relied on users adding, exchanging, and updating contact and company data. Salesforce is retiring Data.com to focus on the next evolution of data enhancement and management.
Throughout the product’s lifetime, Salesforce received overwhelming customer feedback about the desire to integrate additional third-party data sources into their CRMs.
What Will Happen When Data.com Expires?
When Data.com licenses expire, certain fields and objects will be permanently removed, which could break functionality for reports, triggers, workflows, and other custom code. Data.com customers need to find an alternative solution to ensure there are no interruptions for their organizations.
To evolve its data management system, Salesforce has developed a new platform for working with trusted data.
In January 2019, they announced Lightning Data on the Salesforce AppExchange.
The apps, from several third-party data sources, provide next-level data quality to suit every organization’s requirements. Even organizations that did not previously use Data.com should consider integrating one of the many apps now available with Lightning Data to enhance their business processes and increase efficiencies.
How Can I Get Started?
Traction Complete produced a monthly webinar series to help Data.com customers take the necessary steps to ensure their Salesforce instance remains fully operational.
Throughout the webinar series, we shared:
- What a migration from Data.com involves.
- How to select the best alternative solution for your business.
- How the Data.com sunset could potentially impact your Salesforce instance.
Tune into the first webinar to learn what’s going to happen to Data.com, the affected fields and objects in your Salesforce instance, and what a Data.com migration will look like.
